Question 1

Will my session be in person or via telehealth?

Accepted Answer

We are currently seeing patients via telehealth and in person.

Question 2

We have licensed therapists and associate therapists – what's the difference?

Accepted Answer

Licensed therapists go through a rigorous educational and clinical training protocol. In addition to completing graduate coursework, therapists must accrue 3,000 hours of clinical experience, engage in weekly clinical supervision, and pass two licensing exams. An Associate Therapist has completed their graduate education and is in the process of completing the clinical hours California requires before a therapist is eligible to take the licensing exam.

Question 3

What are my options if you don’t accept my insurance?

Accepted Answer

If we are out of network for your PPO (preferred provider organization) insurance plan, you may still be able to get reimbursed for our psychotherapy services depending on your policy.  We can provide a statement of services (sometimes called a “superbill”) that may allow you to seek reimbursement through your insurance provider for partial or complete reimbursement.  Please contact your insurance company for information about out-of-network benefits.

Question 4

HSA or FSA card

Accepted Answer

Yes, you can use your health savings account (HSA) or flexible spending account (FSA) to pay for serices. You can use your FSA or HSA card to pay for therapy with any licensed or associate therapist.

Question 5

What’s the duration of therapy?

Accepted Answer

New clients usually meet weekly or every other week with their therapist.
Short term therapy usually lasts 10-12+ appointments, while longer-term therapy often lasts six months to a year, or longer.  The duration of therapy ultimately depends on your goals and the pace of progress, which you’ll discuss in your first session and revisit throughout the course of treatment.  People often reduce the frequency of sessions over time to support and maintain their progress in therapy.

Question 6

What insurances do you accept:

Accepted Answer

We are in-network with the following insurance carriers:

Aetna
Anthem
Blue Cross
Blue Shield
BlueCross and BlueShield
Carelon Behavioral Health
Cigna and Evernorth
Health Net
MultiPlan
Optum
Sutter
United Medical Resources (UMR)
UnitedHealthcare UHC | UBH

Question 7

How long is a therapy appointment?

Accepted Answer

Therapy appointments are 45-55 minutes.

Question 8

How much does therapy cost?

Accepted Answer

Between $175-$200 based on the therapist you are working with and the services being provided.

Question 9

Do you offer a free phone consultation?

Accepted Answer

Absolutely!  Please contact us for a free consultation.

Question 10

Are you accepting new patients?

Accepted Answer

Yes, we are currently accepting new clients and we’d love to hear from you.

Question 11

How do I book a session?

Accepted Answer

Please call or email us at the contact information below to get started.

Frequently Asked Questions